About the dealership.
Since becoming the first authorised Harley-Davidson outlet in Sussex,
we have met a lot of devotees of the Milwaukee legend, both as existing
owners and first timers. We have listened and learnt a lot from
that contact.
Being an independent, we believe, gives us a lot of advantages.
Ok, we don’t enjoy the economy of scale inherent in a large
‘motor group’ – but what we do have is a focus
and involvement with the customer which a larger organisation cannot
match.
Our decision-makers and policy shapers are on-site and accessible
to the customer and our own staff, all the time. We have a simple
philosophy for customer care that we pass onto our staff; treat
customers as you would want to be treated yourself. We enhance our
customer focus by being focused entirely on the Bar & Shield
brand and genuine Harley products – to ensure we give our
visitors the full Harley experience.
Drop by our store, you will find a welcoming
atmosphere which will make you want to return.
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